Refund Policy

Refund Policy
Refund Policy 2020-08-12T11:00:52+00:00

 KMHA REFUND POLICY for the 2020/21 season only

With the current uncertainty due to Covid-19, KMHA has implemented a new refund policy for this session.

Session One: October 1, 2020 to December 20, 2020 Fee Structure and Refund Policy

  • If the program is shut down for public health reasons, we are still obligated to fulfill our contractual obligations, and we cannot guarantee a refund.
  • Withdrawals from the session prior to the start of the program will receive a 50% refund
  • Withdrawals from the session on or before October 31,2020 will receive a 25% refund. No refunds will be provided on or after November 1, 2020.
  • Should we be unable to fill a program, KMHA reserves the right to cancel the program and provide the participants a full
  • There will be no refunds for missed ice times due to illness or injury.

Session 2: January 1, 2021 to April 4, 2021 Fee Structure and Refund Policy (no hockey over March Break)

  • If the program is shut down for public health reasons, we are still obligated to fulfill our contractual obligations, and we cannot guarantee a refund.
  • Members who paid in full for both sessions at the start of Session One registration will be fully reimbursed for Session Two if they withdraw prior to November 1, 202
  • Withdrawals from the session between November 1, 2020 and prior to the start of the program will receive a 50% refund
  • Withdrawals from the session on or before January 31, 2021 will receive a 25% refund. No refunds will be provided on or after February 1, 2021.
  • Should we be unable to fill a program, KMHA reserves the right to cancel the program and provide the participants a full
  • There will be no refunds for missed ice times due to illness or injury.