Refund Policy

Refund Policy
Refund Policy 2021-09-28T18:56:33+00:00

 Added 9/28/2021

Dear KMHA Members,

As mentioned in today’s earlier email regarding HEO`s new Vaccine Policy, we understand that some members may have different views on this policy and as such may not want to continue with KMHA`s programming for the season.

For this reason and to allow participants enough time to make an informed decision, our Board of Directors have extended the September 30th, 2021, refund deadline (which is a full refund less a $75.00 administration fee) until October 6th, 2021. After October 6th, our regular refund policy(below) will resume.

 

KMHA REFUND POLICY

 

All refunds will be subject to a $75.00 administration fee with the only exceptions being AAA players and Junior (U18) players.

Tryouts can be refunded up to August 13, 2021 4pm – note- this is for the 2021/22 season only. To request a tryout refund, email your players name to info@kmha.ca

All refunds will be in the form of a refund on the credit card used when you registered.  All refunds will be calculated from the date the request for a refund email was received by the Registrar or KMHA office.

 

Until September 30th:  Full refund less $75.00 admin fee.  No refunds for tryout fees after August 13th 4pm

October 1st – November 15th:  Refund of $360 less a $75.00 administration fee for a total refund of $285.00

November 15th – January 1st:  Refund of $300 less a $75.00 administration fee for a total refund of $225.00

After January 1st:  No refunds will be issued.

 

There are no refunds or partial refunds for ice times/games missed

Refunds due to medical issues will be judged on a case-by-case basis